Admissions Website Privacy Policy

Please read these Terms of Use (henceforth abbreviated as "terms") carefully before visiting http://www.motownmuseum.org, a digital entity of the Motown Museum, or before utilizing its information and services.

Your access to and use of this site, its information, and its services is predicated on your acceptance of and compliance with the terms described herein. Terms apply to all site visitors, users, and others who access or use, whether directly or indirectly, this digital entity.

Please note: by accessing or using this digital entity, you agree to be bound by these terms. If you disagree with any part of the terms described, then you may not access this digital entity.

Privacy Policy

The Motown Museum endeavors to keep user data safe. The organization does not sell personally-identifying information (names, physical addresses, email addresses, etc.) of digital entity visitors or museum patrons to third-party businesses.

However, on occasion, the Motown Museum contracts with third-party service providers or partners with external grant-making entities to enhance museum operations and programming; on these occasions, the museum reserves the right to share anonymized site visitor metrics to craft a better, more streamlined experience for its users.

For a comprehensive look at the Motown Museum privacy, Please visit this page (clickable link to the website privacy page) contactus@motownmuseum.org.

Links to Other Sites

This digital entity contains links to third-party websites or services that are not owned or controlled by the Motown Museum.

The Motown Museum has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You further acknowledge and agree, by engaging with this digital entity, that the Motown Museum shall not be responsible or liable, whether directly or indirectly, for any damage or loss caused or alleged to have been caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these terms at any time. We will endeavor to provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a worthwhile change worthy of public notice is at our sole discretion.

Contact Us

If you have any questions about these terms, contact the museum by phone at 313-875-2264 or by mail at 2648 W. Grand Blvd, Detroit, Michigan, 48208.

PRIVACY NOTICE

We are the sole owners of the information collected on this site. We only collect and have access to information that you voluntarily give us via email or other direct contact with you. We will not sell or rent this information to anyone who is not affiliated with us as a vendor or service provider or a member of our family of companies.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, such as to ship an order. The information we collect also is used to improve the content of our Web page, used to notify consumers about updates to our Website, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. From time to time, we make the email addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. You can, however, have your name put on our do-not-share list by, sending an email at contactus@motownmuseum.org, or writing to 2648 W. Grand Boulevard, Detroit MI 48208.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. You can, however, have your name put on our do-not-share list by, sending us e-mail at the above address, or writing to us at the above address.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. You can, however, have your name put on our do-not-share list by, sending us an e-mail at the above address, or writing to us at the above address.

USE OF COOKIES AND WEB BEACONS

With respect to cookies: We use cookies to store visitors’ preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site.

USE OF BANNER ADS

To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information. The use of such ads is subject to the advertising company’s privacy policy, not the policy of MUSEUM.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the following phone number, (313) 875-2264 or e-mail address contactus@motownmuseum.org:

To see what data we have about you, if any.
To correct any data we have about you.
To have us delete any data we have about you.
To express any concern you have about our use of your data.

SECURITY

We take precautions to protect your information. When you submit personally identifiable information via the Website, we maintain a variety of physical, electronic, and procedural safeguards to protect your information both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

CHILDREN’S ONLINE PRIVACY

We do not knowingly market to or solicit information from children under 13 without parental consent. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.

Internet safety for children. The Internet is a public network. Children’s access to the Internet can allow them to visit inappropriate Web sites and be exposed to unwanted risks. COPPA, the Children’s Online Privacy Protection Act, protects children under the age of 13 from the online collection of personal information. Learn more about COPPA on the Federal Trade Commission’s Web site. Parents can be proactive by installing filtering software that gives them more control over their family’s Internet experience.

Cyber ethics for children. Cyber ethics is the practice of being a good citizen on the Internet superhighway. Children should understand the rules of the road, too. Learn more by visiting the U.S. Department of Justice’s kids and youth Web site Children’s Online Privacy.

OUR ENTERPRISE PRIVACY POLICY FOR CONSUMERS

In addition to the protections you enjoy through our Online Policy, your online activities may also be covered by the MUSEUM’S Enterprise Privacy Policy (“Enterprise Privacy Policy”). The Enterprise Privacy Policy explains our collection, use, disclosure, retention and security of consumer information online and offline, and applies to MUSEUM’S products and services offered within the United States or worldwide for consumer (not business) purposes.

RETENTION OF INFORMATION

We retain all of the information we collect under this Online Privacy Policy for as long as there is a business need for it. In addition, we have a record retention policy that generally implements the broad range of regulatory requirements imposed on service providers for record keeping.

If you have any questions about this policy, please contact us at (313) 875-2264 or contactus@motownmuseum.org.

Ticket Purchase and Refund Policy

Tickets for tours are first come, first served and often sell out, especially on Saturdays. Tickets can be purchased up to 21 days in advance online. We strongly encourage you to purchase tickets early online.

Tickets are non-refundable and not transferable to another time or date. You must show your e-ticket (via cellphone or a printed copy) at the box office.

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Motown Museum
2648 West Grand Blvd
Detroit, MI 48208
United States
Phone:(313) 875-2264
contactus@motownmuseum.org